At Estilion by Faiha, we extend our services to all visitors and customers, valuing their presence and business. Respecting your privacy and personal information is of utmost importance to us. We are committed to ensuring the highest level of protection for your data. Please read on to learn more about our privacy policy.
Our Privacy Policy comprehensively outlines how we collect customer data, how we utilize it, and under specific circumstances, how we disclose such information. We have taken extensive measures to safeguard the security of our customers’ personal information.
All information collected from customers and visitors on our website is retained for the duration required by law or as long as it remains relevant to its original purpose of collection.
You can visit and browse our website without the need to provide any information, whether personal or otherwise. Until you create an account and log in using your username and password, you will remain anonymous and unidentifiable to us.
Information We Collect:
When a customer chooses to purchase a product from any seller listed on the Estilion by Faiha Marketplace, we may collect various types of information during the process.
We collect, store, and process your information to facilitate purchases, handle potential claims, and provide our services to customers. The personal information we collect from our customers includes, but is not limited to, their name, contact number, email address, city, delivery address, and fax number.
All the information we gather is used to process customer orders and deliver the requested products and services. Estilion by Faiha is a platform that facilitates online buying and selling in Pakistan, connecting buyers and sellers. If you make a purchase from a particular seller, some of your information may be shared with the seller, such as your name, address, and phone number, to facilitate the delivery of purchased goods. We request our customers to provide accurate information and promptly update any changes to ensure accuracy at all times.
Additional Use of Personal Information:
Customers’ personal information may be used for market research or opinions. This data is used anonymously for statistical purposes only. Customers have the option to opt out of participating in such activities. Survey or poll responses provided by clients will not be shared with any third party. Your email address will only be disclosed if you choose to participate in competitions. In such cases, your answers will be stored separately from your personal information (email address).
We may also send relevant information to our customers regarding our website, products, newsletters, promotions, and other business-related matters. If you prefer not to receive this information, you can use the “Unsubscribe” link provided in each email. Once we receive your “unsubscribe” request, we will stop sending any additional information within 7 working days, excluding Sundays and public holidays in Pakistan. If the instructions regarding information delivery are unclear, we will contact you for clarification.
We may utilize anonymized data from different users of our site to ascertain user location, usage of specific aspects of the site, or links contained within emails sent to registered users. This anonymized data will not reveal any user’s personal identity in any way.
Competitions:
Customer and member information is used to notify and promote ongoing competitions. For more details on participating in specific competitions, please refer to the applicable guidelines.
Links and Third Parties:
We may share or transfer your personal information within our group companies, sub-contractors, and agents to facilitate the use of your information as described in our Privacy Policy. For example, we may engage third-party services to ensure the safe delivery of products or to analyze our data and provide service or marketing support.
We are also authorized to share our information with third parties for credit risk reduction and fraud protection purposes. In the event of a partial or complete sale of our business, we may transfer your personal information within our databases. However, we will never disclose or
